DIGITAL COMMERCE COPILOT PROGRAM.

Whether you are just starting out, are an established retailer, or a business going direct to your customers/consumers, getting into and properly managing digital commerce can be a complicated challenge.

With lots of moving parts, it’s hard to know how to put everything together or how to improve on your results. Sometimes you just want to ask an expert or have someone help guide you along the way.

At Now Comms, we’ve been around since 2008 and have been supporting, building, fixing, and connecting things for our clients to help them grow online. We’ve seen the many different needs, challenges, and requirements to succeed. That’s why we’ve developed an Digital Commerce CoPilot Program to help more ebusinesses in Australia.

The CoPilot Program is designed to support digital commerce teams, new and experienced, improve their overall performance and deliver sustained profitable results. The 3 main parts of the Digital Commerce Copilot Program are featured below:


Now Ecomms Copilot Program

1) ROADMAPPING.

One of the first activities we will do with you on the program, is to help you review and map out your ecommerce journey. Typically we split the journey into 4 stages:

Crawl

CRAWL
(Setting-up and
selling)

WALK

WALK
(Optimisation
and integration)

RUN

RUN
(CX and mass
personalisation)

FLY

FLY
(Future
Commerce)

CORE AREAS

Strategy ‐ Technology ‐ Resources ‐ Operations ‐ Optimisation ‐ Management

2) GUIDANCE & SUPPORT.

Our experienced team will sit along side your internal team and provide guidance and support. This can begin with daily or weekly support and start to stretch out as requirements demand. Our CoPilot Program support can range from 1-3 months (as a trial or to help fix issues) or extend to 6-12 months (with defined objectives and journey goals).

This part of the CoPilot Program is great for teams that currently have only 1 ecommerce manager running everything or for small ebusiness teams that need to grow, but don’t have the budgets yet to employ the rest of the full-time resources required. Our support service is also invaluable when you need assistance in specific gap or technical areas within your ecommerce ecosystem and set-up.

 

Data+Insights

DATA+
INSIGHTS

Inbound marketing

INBOUND
MARKETING

Onsite+Conversion

ONSITE+
CONVERSION

Outbound marketing

OUTBOUND
MARKETING

Design

DESIGN

Content

CONTENT

STRATEGY

STRATEGY

DEVELOPMENT

DEVELOPMENT

3) TECHNOLOGY.

eMarketing and driving performance is one mandatory requirement, but making sure you have built and connected the right ecommerce technologies is also just as important. At Now Comms, we can help you implement or migrate to the right platforms, applications tools, systems, and processes to reach your eBusiness goals faster.

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OUR CURRENT ePILOTS.

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